Understanding who your tenant/s are

Young Family Moving Into Their New Rental

How We Gather Information to Guide You on Tenant Selection To ensure you have the best possible guidance in selecting tenants, we conduct a thorough and detailed verification process. This includes verifying income, employment, and rental history, as well as performing background checks across various platforms. Our goal is to provide you with a comprehensive understanding of each tenant, helping you make informed decisions with confidence

---

Tenant Selection Criteria and Verification Process

1.Income Verification: Rent-to-Income Ratio:

We aim for a rent-to-income ratio of approximately 45% or less, ensuring tenants can comfortably manage rent payments along with other expenses. Documentation: We require a minimum of three recent payslips to confirm consistent income, with careful attention to any discrepancies amongst other proof of income forms... Bank Statements: Current bank statements are reviewed to verify financial stability and sufficient funds.

2.Self-Employed Income Verification:

GST Registration: Where applicable, we confirm the tenant’s GST registration as proof of business legitimacy. Accountant's Letter: A letter from the tenant’s accountant is required, confirming the financial stability of their income and business. Bank Statements: We also review current bank statements to ensure stability in both business and personal finances.

3.Rental History or Property Ownership/Rental History:

For tenants with a rental history, we contact previous landlords to verify their reliability in paying rent on time and maintaining the property. Property Ownership: If the tenant owns a property, we confirm ownership using a rates notice or RP Data to ensure the information provided is accurate. Property for Sale or Lease: If the tenant's property is currently for sale or lease, we provide a link to the listing so you can view their home.

4.Identification:

We seek 100 Point of ID in the form of Photo ID such as licence, Proof of Age Card, Passport. Medicare Card, Bank Card, Proof OF VISA Status

5.TICA Check:

What is a TICA Check? We run a TICA check, which is a database search that identifies tenants who have been reported for breaches of rental agreements, such as unpaid rent or property damage. This helps us ensure that the tenant has a positive rental history and reduces the risk of potential issues.

6.Employment Verification:

Legitimate Business Confirmation: We seek confirmation of employment only from legitimate business emails (e.g., joshhicks@eplace.com.au, not joshhicks@yazoo.com.au). Company Website and LinkedIn Verification: We search company websites to pull team contact details and cross-check with LinkedIn profiles to confirm the legitimacy of the tenant’s employment and position.

7.Background Checking:

Social Media Insights: Where possible, we search Facebook, LinkedIn, Instagram, and TikTok to gain additional insights into the tenant’s character and lifestyle. Personal Interaction: Our dedicated team of mature leasing agents meets tenants in person to assess their overall vibe, such as whether they might be difficult or easy to deal with

Can we help you find a tenant?

Help me find a tenant!

---

Save our pdf version.

Understanding Your Tenant.pdf

Download PDF • 188KB